Terms & Policies

RESERVATION POLICIES:

Congradulations! You just made one of the best choices of your life joining us on an adventure! We are small family run business and personally get to know each and every guest that joins our trips! To sign up, give us a call at 907-783-2216 or email us at info@ouzelexpeditions.com. We consider everything a custom trip here. Even our scheduled trips are small and personalized.

We require a non-refundable, but transferable deposit of $2000 to hold your space on a trip.

For Alaska Trips: the balance will be due by March 1 or other terms agreed upon.

For International Trips: 50% of the trip fee is due by April1. The remaining balance is due 90 days prior to the start date of your trip.

We have flexible payment plans available to meet your needs, call to arrange. We have limited space on each trip, so it is highly recommended to sign up early!

CANCELLATION POLICY:

The deposit is non-refundable, but transferrable. Cancellations more than 90 days prior to the start date will be refunded minus the deposit, 90 days or less, no refund is available. Please contact us immediately if you have to cancel, we make exceptions, we understand things happen. We highly recommend travel insurance for all trips!

WEATHER DELAYS:

While we all hope for sunny, blue skies every day when were out in the field, uncooperative weather can and does happen. This may delay your ability to fly in and out of the field on time. You may find yourself in town, or in camp a bit longer than expected. Bring a book, a good attitude, and remember we are on an adventure! Give yourself a little extra time scheduled in for weather delays. You are responsible for all accommodations and meals, ticket rescheduling fees, or other expenses due to weather delays. We will definitely do our best to help you find accommodations, restaurants, contact airlines, anything we can do to help. Extra days in the field are complementary.

TRAVEL INSURANCE:

Don’t leave home without it! Insurance is mandatory for all International trips. It probably should be for all of our Alaska trips, as well. We are happy to announce a partnership with Global Rescue to provide rescue and travel insurance for our guests. They are familiar with our trips and can get you set up with exactly what you need. Click on the logo to go directly our partnership page.